Refund Policy

This policy applies to purchases of ReadMe subscriptions and one-time credit packs from Globe Regent Tech Solutions LTD.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason, including simply changing your mind. This applies to subscription payments and to one-time credit packs.

How to request a refund

Payments are processed by our reseller and Merchant of Record, Paddle. To request a refund:

• visit paddle.net and look up your order using the email address you paid with; or
• email us at globe.corp.office@gmail.com with your order email, and we will arrange the refund with Paddle on your behalf.

Refunds are returned to the original payment method. Processing time depends on your bank or card issuer and is typically a few business days once approved.

Cancelling a subscription

You can cancel at any time from your account's billing portal or via paddle.net. Cancellation stops future renewals; your plan remains active until the end of the billing period you already paid for. If you cancel within 30 days of a payment and want that payment returned, request a refund as described above.

After the 30 days

Beyond the 30-day window we consider refund requests on a case-by-case basis — for example duplicate charges, billing errors, or a service fault that prevented you from using ReadMe. Contact us and we will review it fairly. Paddle's own refund policy also applies to all orders and may give you additional rights, as does mandatory consumer law in your country of residence.

Contact

Globe Regent Tech Solutions LTD, Israel — globe.corp.office@gmail.com.